PRIVACY POLICY
Data controller
We are the data controller for the processing of the personal data that we process about our customers and business partners. You will find our contact information below.
Clayara Jewelry
Popmuevej 26
CVR no.: 43413988
If you have questions about the processing of your personal data, you can contact us via info@clayara.dk .
Treatment activities
As data controller cf. GDPR, we have the following processing activities.
Visit website
When you visit our website, we use cookies in order for the website to function, which you can read more about in our cookie policy.
Communication with potential customers
When you have questions about our site, or want to hear more about our services, you can contact us via:
- Contact form
- Telephone
Through this, we will process your personal data so that we can enter into a dialogue with you, e.g. answer questions about our services. We only process the information that you give us in connection with our communication.
We will typically process the following general information: name, email, telephone number.
Our authority to process this personal data is the data protection regulation's article 6, paragraph 1 liter f.
We delete our communication with you when it is clear whether you want our services or not.
Should in a special case arise a need to store your personal data for a longer period of time, this could be the case.
Customers
We need to communicate with our customers to ensure that the service is delivered correctly. Through this, we can process information about name, address, services, special agreements, payment information and the like.
The authority to process this personal data is the Data Protection Regulation, Article 6, subsection 1 liter b.
When the service has been delivered and any outstanding issues have been completed, we will immediately delete the personal data.
Newsletter
We have a newsletter that you can sign up for voluntarily - and you can always unsubscribe from this again.
The purpose of the newsletter is to send registered e-mails with new information from the company, which may deal with new content on the website, advertising of our services.
We will only send you emails if you have given your active consent to this. It initially requires that you enter your email address, to which we will subsequently send an email, so that you can confirm the registration. In this way, we ensure that you have actually signed up for the newsletter yourself, i.e. given active consent.
Our authority to process your personal data (i.e. the email address) in connection with the newsletter will be the data protection regulation, article 6, paragraph 1 letter a.
We will process your personal data as long as you are still registered for the newsletter. By unsubscribing from the newsletter, we will also stop sending this to you. If we have not sent you a newsletter for 1 year, your consent will expire as a result of our inaction.
If you unsubscribe from the newsletter, we will store your now previous consent for 2 years after it was last used due to statute of limitations, cf. Consumer Ombudsman's Spam Guide section 11.3.
Bookkeeping
We must save all accounting documents cf. the Accounting Act. This means that we store invoices and similar attachments for accounting purposes. This may include general personal data such as name, address, service description.
Our authority to process personal data for bookkeeping is Article 6, subsection 1 letter of the data protection regulation.
We store this information for a minimum of 5 years after the current financial year has ended.
Data processors
Few can handle everything by themselves, and the same applies to us. We therefore have business partners and use suppliers, some of whom may be data processors.
External suppliers can, for example, provide systems to organize our work, services, consultancy, IT hosting or marketing.
It is our responsibility to ensure that your personal data is processed properly. That is why we make high demands on our business partners, and our partners must guarantee that your personal data is protected.
We therefore enter into agreements on this with companies that handle personal data on our behalf in order to increase the security of your personal data.
Dissemination of personal data
We do not pass on your personal data to third parties.
Profiling and automated decisions
We do not make profiling or automated decisions.
Third country transfers
We generally use data processors in the EU/EEA, or who store data in the EU/EEA.
In some cases this is not possible, and here data processors outside the EU/EEA can be used if they can provide your personal data with adequate protection.
Treatment security
We keep the processing of personal data secure by having appropriate technical and organizational measures in place.
We have made risk assessments of our processing of personal data, and have subsequently introduced appropriate technical and organizational measures to increase processing security.
One of our most important measures is to keep our employees up-to-date on GDPR via ongoing awareness training, GDPR course, as well as by reviewing our GDPR procedures with employees.
The rights of the data subjects
According to the data protection regulation, you have a number of rights in relation to our processing of information about you.
If you want to make use of your rights, please contact us so that we can help you with this.
Right to see information (right of access).
You have the right to gain insight into the information that we process about you, as well as a range of additional information.
Right to rectification (correction).
You have the right to have incorrect information about yourself corrected.
Right to erasure
In special cases, you have the right to have information about you deleted before the time of our normal general deletion occurs.
Right to restriction of processing
In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have the processing restricted, we may in future only process the information - apart from storage - with your consent, or for the purpose of establishing, asserting or defending legal claims, or to protect a person or important public interests.
Right to object
In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You can also object to the processing of your data for direct marketing.
Right to transmit information (data portability)
In certain cases, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have this personal data transferred from one data controller to another without hindrance.
You can read more about your rights in the Data Protection Authority's guidance on the rights of data subjects, which you can find at www.datatilsynet.dk .
Withdrawal of consent
When our processing of your personal data is based on your consent, you have the right to withdraw your consent.
Complaint to the Danish Data Protection Authority
You have the right to lodge a complaint with the Danish Data Protection Authority if you are dissatisfied with the way we process your personal data. You will find the Norwegian Data Protection Authority's contact information at www.datatilsynet.dk .
We would generally encourage you to read more about GDPR so that you are up to date on the rules.
Cookies
Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be either “persistent” cookies or “session cookies”: a persistent cookie is stored by a web browser and remains valid until its set expiration date, unless it is deleted by the user before the expiration date; a session cookie, on the other hand, expires at the end of the user session when the web browser is closed. Cookies typically do not contain information that is personally identifiable to the user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. We use both session and persistent cookies on our website .}
1. The names of the cookies we use on our website and the purposes for which they are used are listed below:
- We use Google Analytics and Adwords on our website to recognize a computer when a user visits the website / navigates the website / activates a shopping cart on the website / to improve the usability of the website / to analyze the use of the website / to administer the website / to to prevent fraud and improve the security of the website / to personalize the website for each user / to target advertisements that may be of particular interest to specific users.
2. Most browsers allow you to refuse to accept cookies — for example:
- In Internet Explorer (version 10), you can block cookies using the cookie management refusal settings by clicking on “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
- In Firefox (version 24), you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” in the drop-down menu and unchecking “Accept cookies from websites”; and
- In Chrome (version 29), you can block all cookies by opening the “Customize and control” menu and clicking “Settings”, “Show advanced settings” and “Content settings” and then selecting “Block websites from collecting data” under the heading “ Cookies”.
3. Blocking all cookies will have a negative impact on the use of many websites. If you block cookies, you will not be able to use all the functions of our website.
4. You can delete cookies that are already stored on your computer – for example:
- In Internet Explorer (version 10), you must manually delete cookie files;
- In Firefox (version 24), you can delete cookies by clicking “Tools”, “Options” and “Privacy” and then selecting “Use custom settings for history”, clicking “Show cookies” and then clicking “Remove all Cookies ”; and
- In Chrome (version 29), you can delete all cookies by opening the “Personalize and control” menu and clicking “Settings”, “Show advanced settings” and “Clear browser data” and then selecting “Delete cookies and other website and plug-in in-data”, before clicking on “Clear browser data. "
5. Deleting cookies will have a negative impact on the use of many websites.